Terms and Conditions

Last updated: April 2026

§ 1 Scope and Provider

(1) These Terms and Conditions ("Terms") apply to all contracts concluded via the website dna-consulting.school between

("Provider") and customers ("Customer").

(2) The Provider's offer is directed exclusively at entrepreneurs within the meaning of applicable commercial law, i.e. natural or legal persons acting in the exercise of their commercial or professional activity. The Customer confirms upon conclusion of the contract that they are acting as an entrepreneur. The Provider is entitled to request corresponding proof.

(3) Deviating terms of the Customer shall not be recognized unless the Provider expressly agrees to them in writing.

§ 2 Subject Matter

(1) The Provider offers structural identity work and discreet advisory services for senior decision-makers. The service offering includes:

GENESIS Origin Document (digital product): An automatically created, personalized digital document based on data entered by the Customer (first name, birth name, date of birth, time of birth, place of birth). Price: 33.00 EUR incl. applicable VAT. The document is provided immediately and permanently in digital form upon receipt of payment.

Single Session: A one-time personal conversation via Zoom. Duration: approx. 90 minutes. Price: 4,900 EUR net plus applicable VAT. Access exclusively after qualification through the pre-screening system IRMA and booking of an available time slot.

Private Mandate: The Private Mandate is not a standardized service. It is based exclusively on an individually concluded mandate agreement. Scope, format, duration, and terms are agreed upon personally. Access exclusively after personal approval by Eva Engel.

(2) The Provider does not guarantee any specific economic, professional, or personal result. Decisions made by the Customer based on the services provided are solely the Customer's responsibility. The services do not replace medical, therapeutic, legal, or tax advice.

§ 3 Contract Conclusion

(1) The presentation of services on the website does not constitute a legally binding offer but an invitation to submit an offer.

(2) For the GENESIS Origin Document, the contract is concluded upon full payment and provision of the document.

(3) For Sessions and the Private Mandate, the contract is only concluded upon express acceptance by the Provider, at the latest upon performance of the booked service. The Provider confirms the conclusion of the contract by email.

(4) The language available for contract conclusion is English and German.

§ 4 Prices and Payment

(1) The price for the GENESIS Origin Document is 33.00 EUR incl. applicable VAT. Payment is made in full before provision of the document via the payment service provider Stripe. Stripe will charge customers in their local currency at the applicable exchange rate.

(2) All other stated prices are net prices plus applicable VAT at the time of service provision. Payment is due in full upon booking via Stripe.

(3) The Provider will issue a proper invoice after receipt of payment.

(4) In case of failed payments or chargebacks caused by the Customer, the Customer bears the resulting processing fees.

§ 5a Special Conditions for Digital Products (GENESIS Origin Document)

(1) The GENESIS Origin Document is a digital product. It is provided immediately and permanently in digital form upon full payment.

(2) The Customer expressly agrees during the ordering process that performance of the contract begins immediately upon receipt of payment and acknowledges that they thereby lose their right of withdrawal once the Provider has fully performed the contract.

(3) The document created is intended solely and exclusively for the Customer. Sharing, reproduction, or commercial use is not permitted.

(4) Since the document is created individually and automatically based on the data entered, return or refund after provision is excluded. This does not apply where mandatory legal provisions require otherwise.

(5) For document creation, the entered data is transmitted once to the Anthropic API (USA). Details are governed by the Privacy Policy at: dna-consulting.school/privacy-policy

§ 5b Right of Withdrawal for Other Services

(1) Since the offer is directed exclusively at entrepreneurs, there is no statutory right of withdrawal under consumer protection law.

(2) Should a contract with a consumer be concluded in an individual case, the Customer expressly declares during the booking process that they request commencement of the service before expiry of the withdrawal period and acknowledges that they lose their right of withdrawal upon full performance of the contract.

§ 6 Cancellation and Refunds

(1) For the GENESIS Origin Document: after provision of the document, a refund is excluded (see § 5a).

(2) For booked Sessions: upon full payment and contract confirmation, the time slot is bindingly reserved. A refund is excluded unless mandatory legal provisions require otherwise.

(3) If the Provider is unable to fulfil a scheduled appointment for reasons solely within the Provider's sphere, either a full refund or, by agreement, an alternative appointment will be arranged.

(4) In case of no-show by the Customer, the time slot is forfeited without replacement as a matter of principle.

§ 7 Confidentiality and Discretion

(1) The Provider treats all information obtained in the course of providing services in strict confidence. No disclosure to third parties takes place.

(2) The Customer undertakes not to publish, disclose, or commercially exploit contents, methods, and insights from sessions without the Provider's express written consent.

(3) The Provider is entitled to use fully anonymized, non-attributable descriptions of case constellations for their own communication purposes.

§ 8 Intellectual Property

(1) All methods, concepts, frameworks, and materials developed by the Provider are protected by copyright and are the property of the Provider.

(2) The registered trademark "DNA-Consulting by Eva Engel®" (DPMA No. 30 2024 111 607) may not be used without express written permission.

(3) The GENESIS Origin Document is provided to the Customer for personal use only. Sharing, reproduction, or commercial use is not permitted.

§ 9 Limitation of Liability

(1) The Provider is liable without limitation for damages resulting from injury to life, body, or health, as well as for intentional or grossly negligent damage.

(2) In case of slightly negligent breach of material contractual obligations, the Provider's liability is limited to the typical, foreseeable damage.

(3) Otherwise, the Provider's liability is excluded.

(4) The Provider does not guarantee any specific economic or personal result. Decisions made by the Customer based on the services are the Customer's sole responsibility.

§ 10 Data Protection

The processing of personal data is carried out in accordance with the General Data Protection Regulation (GDPR). Details can be found in the Privacy Policy at: dna-consulting.school/privacy-policy

§ 11 Amendments to these Terms

(1) The Provider reserves the right to amend these Terms where necessary to adapt to changed legal, technical, or economic conditions.

(2) Amendments will be communicated to the Customer at least four weeks before they take effect by email. They are deemed approved if the Customer does not object in writing within four weeks of receipt of notification. The Customer will be expressly informed of this consequence in the notification.

§ 12 Final Provisions

(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.

(2) The exclusive place of jurisdiction for all disputes arising from or in connection with this contract is the Provider's registered place of business, provided the Customer is a merchant, legal entity under public law, or special fund under public law.

(3) The Provider is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

(4) Should individual provisions of these Terms be wholly or partially invalid, the validity of the remaining provisions shall remain unaffected.

For the Private Mandate, exclusively the individually concluded mandate agreement applies.